FAQs
Orders
Absolutely! Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery every step of the way.
We accept returns or exchanges within 14 days of delivery for unworn and unaltered items. Customized or engraved products may have specific restrictions. Please refer to our Returns & Exchanges page for details.
We accept all major credit/debit cards, PayPal, and other secure online payment methods. All transactions are encrypted for your security.
Products
Yes! All diamonds in Adams Vow jewelry are 100% natural and certified. Each piece comes with a certificate verifying its authenticity and quality.
Our jewelry is crafted from high-quality precious metals, including 18k gold, platinum, and sterling silver, paired with genuine diamonds for lasting beauty and durability.
To maintain the brilliance of your diamonds, we recommend storing your pieces separately, avoiding harsh chemicals, and cleaning with a soft cloth or mild jewelry cleaner.
Yes! We offer custom engraving and bespoke designs on select pieces. Please contact us with your request, and our team will guide you through the process.